What you need to know
MEDIARAZZI needs time to receive and prepare uploaded video before serving a verified media URL.
Step by step
- Wait briefly, then reload the Commercials page.
- Use Check video status if the commercial is not yet ready.
- Confirm the file completed uploading and is not extremely large.
- Try playing the original file locally to verify it is valid.
- If processing remains stuck, capture the commercial title and upload time for support.
Tips and common mistakes
- Do not repeatedly upload the same video while processing is underway.
- A stalled encode or unavailable MP4 derivative may require further investigation.
Need more help? If a player rejects your tag, check the VAST Testing Lab and the developer troubleshooting guide. MEDIARAZZI serves the ad; your video player determines when it plays.