MMEDIARAZZIVIDEO AD SERVING TECHNOLOGY
TROUBLESHOOTING

Ad blockers and privacy settings

Extensions and browser privacy features may prevent advertising requests or tracking callbacks.

What you need to know

Extensions and browser privacy features may prevent advertising requests or tracking callbacks.

Step by step

  1. Compare the same video page in your regular browser and a clean test profile.
  2. Inspect browser network errors for blocked VAST, MP4 or tracking requests.
  3. Confirm HTTPS is used for both the site and ad assets.
  4. Review your consent and privacy configuration as required for your audience.

Tips and common mistakes

  • Never attempt to bypass a visitor’s consent or device privacy choices.
  • A successful internal test does not guarantee every browser will allow ad delivery.
Need more help? If a player rejects your tag, check the VAST Testing Lab and the developer troubleshooting guide. MEDIARAZZI serves the ad; your video player determines when it plays.