Effective Date: January 1, 2026
Last Updated: March 23, 2026
Connected Artists Group LLC (“Connected Artists Group,” “we,” “us,” or “our”) operates Roku channels and related digital services (collectively, the “Channels” or “Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Roku channels, websites, and related services.
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information Collected Automatically
When you use our Roku channels or related services, we or our service providers may automatically collect certain information, including:
- Device type and model
- Operating system and platform information
- IP address
- Approximate geographic location
- Channel usage data
- Viewing activity
- Session duration
- Referring source
- Crash reports, diagnostics, and performance data
- Advertising identifiers or similar device identifiers, where available
B. Information You Provide
We may collect information you voluntarily provide, such as when you:
- Contact us for customer support
- Submit an inquiry
- Subscribe to newsletters or updates
- Participate in promotions, surveys, or contests
This information may include your name, email address, and any other information you choose to provide.
C. Payment Information
We do not directly collect or store your full payment card information through Roku subscriptions or purchases. Payment transactions are generally processed by Roku or other third-party payment processors, subject to their own privacy policies and terms.
2. How We Use Information
We may use collected information to:
- Operate, maintain, and improve our Channels and Services
- Provide and personalize content
- Monitor performance, quality, and technical functionality
- Understand audience engagement and usage trends
- Respond to customer service requests
- Send administrative notices or updates
- Detect, prevent, or investigate fraud, abuse, or security issues
- Comply with legal obligations
- Support advertising, promotions, or analytics
3. Cookies, Tracking, and Analytics
Our Services or related websites may use cookies, pixels, SDKs, and similar technologies to:
- Remember preferences
- Measure traffic and engagement
- Analyze usage patterns
- Improve user experience
- Support marketing and advertising efforts
Third-party analytics and advertising providers may also collect information through these technologies, subject to their own privacy practices.
4. How We Share Information
We may share information in the following circumstances:
A. Service Providers
We may share information with vendors, contractors, and service providers that help us operate our Services, including hosting providers, analytics providers, customer support tools, advertising partners, and technical infrastructure providers.
B. Legal Compliance and Protection
We may disclose information if required to do so by law or if we believe disclosure is necessary to:
- Comply with legal obligations
- Respond to lawful requests from public authorities
- Enforce our agreements
- Protect our rights, property, or safety
- Protect users or the public
C. Business Transfers
If Connected Artists Group LLC is involved in a merger, acquisition, asset sale, financing, or similar transaction, information may be transferred as part of that transaction.
D. With Your Consent
We may share information for other purposes with your consent.
5. Third-Party Platforms and Services
Our Roku channels may rely on or connect with third-party services, including Roku, streaming infrastructure providers, advertisers, analytics companies, payment processors, and linked websites. We are not responsible for the privacy practices of third parties. Your use of third-party services is governed by their own policies.
6. Advertising
Some of our Channels may display advertising or promotional content. Advertising partners may collect information about your use of the Services and your device in order to serve ads, measure ad performance, or improve ad targeting, subject to applicable law and platform rules.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide and maintain the Services
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, tax, accounting, or reporting obligations
- Resolve disputes and enforce agreements
8. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.
If your Channels are adult-oriented, you may want this stronger version instead:
Our Services are intended only for adults and are not directed to minors under 18. We do not knowingly collect personal information from minors.
9. Your Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or limitation of certain processing.
You may also be able to limit some tracking or advertising through your Roku device settings or applicable platform settings.
To make a privacy request, contact us using the information below.
10. Security
We take reasonable administrative, technical, and physical measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Users in Certain States or Jurisdictions
Depending on where you live, you may have additional privacy rights under applicable law, including rights related to access, deletion, correction, or opting out of certain uses of personal information.
If required by applicable law, we will honor verified requests in accordance with those laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” or “Last Updated” date above. Your continued use of the Services after changes are posted means you accept the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact info@cagroup.online.