MMEDIARAZZIVIDEO AD SERVING TECHNOLOGY
TAGS AND REPORTS

Why are impressions missing?

A VAST URL can return XML without any player successfully requesting the impression beacon.

What you need to know

A VAST URL can return XML without any player successfully requesting the impression beacon.

Step by step

  1. Check that your tag returns a valid ad in the VAST Testing Lab.
  2. Play the ad in a real VAST-compatible player.
  3. Check whether the video actually starts and whether the player fires impression tracking.
  4. Temporarily disable ad blockers in a test environment if appropriate.
  5. Confirm you are not using signed testing mode, which can intentionally exclude test events.

Tips and common mistakes

  • Opening a VAST tag directly in a browser is not an impression.
  • Different players fire their impression callback at different points in the ad lifecycle.
Need more help? If a player rejects your tag, check the VAST Testing Lab and the developer troubleshooting guide. MEDIARAZZI serves the ad; your video player determines when it plays.